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Shipping policy
Effective Date: 27 February 2026
At Goat Kapda, we are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing your order.
1. Order Processing Time
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All orders are processed within 1–3 business days after successful payment confirmation.
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Orders are not processed on Sundays or public holidays.
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During high-demand drops or sale periods, processing time may be slightly extended.
Once your order is dispatched, you will receive a shipping confirmation email with tracking details.
2. Shipping Timeline
Estimated delivery time:
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Metro Cities: 3–5 business days
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Other Cities & Towns: 5–8 business days
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Remote Areas: 7–10 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
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Shipping charges (if applicable) will be displayed at checkout.
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Free shipping may be offered on selected promotions or minimum order values.
Shipping fees are non-refundable unless the return is due to our error.
4. Order Tracking
Once your order has been shipped, you will receive a tracking ID via email or SMS.
You can track your shipment directly through the courier partner’s website.
If you do not receive tracking details within 3 business days, contact us at:
5. Incorrect Address
Customers are responsible for providing accurate shipping details.
Goat Kapda is not responsible for delivery failures due to:
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Incorrect address
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Incomplete contact details
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Customer unavailability at delivery time
Re-shipping charges may apply in such cases.
6. Delays & Force Majeure
While we aim to deliver within the estimated timeframe, Goat Kapda shall not be held liable for delays caused by:
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Courier partner issues
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Natural disasters
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Government restrictions
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Strikes or unforeseen disruptions
7. International Shipping
Currently, Goat Kapda ships within India only.
For international shipping inquiries, please contact us directly.
8. Contact Information
For shipping-related queries, contact:
Goat Kapda
Naraina Industrial Area
Delhi – 110028
India
Response time: 24–48 business hours.
